GREAT PROFESSIONALS ARE ALSO GREAT CONVERSATIONALISTS.
- Our Signature Program: also available for women leadership specifically-
Key learning areas in the training are the following:
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Mastering the Art of Saying “No” (Without Always Saying the Word)
Learn to set and maintain boundaries to prevent burnout while fostering collaboration and non-violent communication. Discover how to protect your time and focus, remain cooperative, and handle pushback with calm confidence. -
Feedback That Builds Trust and Performance
Give clear, constructive feedback using proven frameworks like Radical Candor and Nonviolent Communication (NVC). Understand how to adapt feedback to different generations and communication styles, leverage microfeedback for ongoing improvement, and receive feedback openly for personal and professional growth. Learn why outdated models like the “feedback sandwich” fail — and what works instead. -
Managing Conflict and Difficult Conversations
Develop skills to approach challenging discussions — in person, online, and via email — with clarity, respect, and confidence. Manage emotions, listen actively, and turn difficult moments into opportunities for understanding and teamwork through practical, real-life scenarios. -
Communication Essentials for Healthy Collaboration
Harness the power of “I” statements and open-ended questions to build cooperation, make clear requests, and reduce misunderstandings. Learn the difference between demands and requests, and how tone, word choice, and body language influence outcomes.
Through this training, participants leave with actionable tools to strengthen workplace relationships, enhance psychological safety, and foster a culture of open, respectful communication
📈 87% of participants reported heightened awareness on burnout prevention.
📈 52% experienced increased confidence in their communication skills after only half day training.
📈 80% expressed a strong desire to make this training mandatory within their company.
📈 50% of requests involve specific assertiveness trainings for women in leadership.

Never stop communicating. It's for your company's sake.
The Why and the Strategy behind this educational program for companies:
The mental wellbeing of every individual is profoundly influenced by the element of communication in all areas of life. In a corporate setting, employees' mental wellbeing is greatly impacted by the way communication unfolds within the organization. Several levels of communication can ultimately affect employees' overall sense of wellbeing:
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Communication with internal stakeholders (colleagues and individuals they interact with regularly, even if not directly in their team).
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Communication within their team and with their direct manager.
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Communication with clients and external stakeholders, where saying NO may be challenging due to urgent demands.
Within these interactions, various elements of communication come into play: providing feedback, navigating difficult conversations, making requests or setting boundaries, and most importantly, actively listening and empathetically connecting with others. When we fail to communicate truthfully, compassionately, and assertively, we encounter the following problems:
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Fear of conflict, which might actually be an opportunity for a constructive conversation.
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Poor delivery of feedback, hindering growth for both the giver and receiver.
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Creative stagnation, impeding progress in projects and initiatives.
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A tense atmosphere at work, leading to an unfavorable company culture.
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Mental health issues like burnout, often caused by overpromising, lack of workload clarity, or the habitual use of violent or abusive language.
While some situations require navigating discomfort, engaging in assertive communication and developing an assertive mindset empower individuals to express their needs clearly. This approach fosters greater mental wellbeing at a company-wide level, resulting in reduced discomfort and better core life skills, essential to modern workplaces.
Meet the Trainer
This training is facilitated by our founder Alessandra Patti, professional trainer and highly experience on the topics of assertive communication and mental wellbeing at the workplace. Her ideas on how to bridge assertiveness and mental wellbeing were featured by World Radio Switzerland in 2023. Listen Here.

